Politique de remboursement

Returns & Exchanges

DochiBoutique.ca does not allow returns or exchanges on any products unless you have experienced an allergic reaction. (Please see Allergic Reaction section below). 

We will exchange or refund a product if you experience an allergic reaction. All returned items must be in the original condition with the original packaging and must be returned within 30 days of purchase with an authentic receipt. Shipping charges will not be refunded or credited.

Allergic Reactions

We understand that sometimes certain products do not agree with your skin type. DochiBoutique.ca will refund or credit the individual product that caused the Allergic Reaction. All reactions must be reported within the first 48 hours of use. DochiBoutique.ca reserves the right to request a Doctors letter and/or photos of the reaction in order to confirm that it was caused by one of our products.

Please note that all instructions, ingredients, opinions and suggestions regarding products on our site have been provided by the manufacturers and/or distributors. If you have any concerns regarding the safety of certain ingredients please contact your doctor or you can contact us for further information.